Warranty, Delivery and Returns

Buy with a clear process. Intensity IT confirms stock, supports warranty claims and helps you choose the right product before you pay.

Collection

Collection from Cedar Square is free. We confirm readiness before collection so you do not arrive for unavailable stock.

South African delivery is calculated at checkout. Supplier-stock items are confirmed before dispatch and timing is shared with you.

Manufacturer and supplier warranty terms apply. Intensity IT helps with the warranty process and supplier communication.

Contact us before returning any item. Products must be complete, safely packed and assessed before replacement, credit or repair.

If an item is faulty, send us the order number, fault description and photos where useful. We will guide the assessment process.

For compatibility or business purchases, use Request formal quote or WhatsApp us before paying. We would rather help first.